Last Updated: 11/03/2024
Welcome to Artevara.com! These Terms and Conditions govern your use of our website and the purchase of art and antiques from our platform. By accessing and using our website, you agree to these Terms and Conditions.
1.1 These Terms and Conditions apply to all purchases made through Artevara.com.
1.2 We reserve the right to update or modify these Terms at any time without prior notice. Your continued use of the website constitutes acceptance of the revised Terms.
2.1 All prices are listed in Kenyan Shillings (KES) and include applicable taxes.
2.2 Orders must be placed through our website, and full payment is required in advance.
2.3 We accept payments via:
2.4 Upon successful payment, you will receive an email confirmation of your order.
3.1 We process and ship orders within 48 hours of receiving payment.
3.2 Shipping costs will be calculated at checkout and included in the total order amount.
3.3 Deliveries are made via trusted courier services. Estimated delivery times may vary depending on your location.
3.4 We are not responsible for delays caused by third-party couriers, weather conditions, or unforeseen circumstances.
4.1 Returns are only accepted for items that are damaged in transit.
4.2 If you receive a damaged item, you must notify us within 24 hours of delivery by emailing [Your Email] with:
4.3 Upon review, we will either offer:
4.4 Returns for reasons other than damage (e.g., change of mind) are not accepted.
5.1 We make every effort to display and describe our products accurately. However, due to the nature of art and antiques, slight variations in colour, texture, or size may occur.
5.2 All items are sold as-is, and we do not offer warranties unless explicitly stated.
6.1 Artevara.com is not liable for any loss, damage, or delays caused by third-party shipping carriers.
6.2 Our liability is strictly limited to the amount paid for the purchased item.
7.1 We respect your privacy. Any personal data collected during your purchase is used only for order processing and customer service.
7.2 We do not share, sell, or distribute your personal information to third parties without your consent, except as required by law.
8.1 All images, designs, and content on Artevara.com are the property of Artevara and may not be used without permission.
9.1 These Terms and Conditions are governed by the laws of Kenya.
9.2 Any disputes arising from these Terms shall first be resolved through amicable negotiation between the parties.
9.3 If negotiation fails, the dispute shall be referred to mediation facilitated by a mutually agreed independent mediator.
9.4 If mediation does not result in a resolution within 30 days, the dispute shall be referred to arbitration in accordance with the Arbitration Act (Kenya). The arbitration shall take place in Nairobi, Kenya, and the decision of the arbitrator shall be final and binding.
If you have any questions or concerns, please contact us at:
By purchasing from Artevara.com, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.